An Animal Control officer's rottweilerThe animal control activity is a community safety service focused on:

  • Control of dogs in the community
  • Registration of all dogs
  • The enforcement of relevant legislation and bylaws

About animal control

Animal control officers respond to requests for property inspections for registration and permit applications, as well as responding to complaints or concerns for offences under the Waikato District Council Dog Control Bylaw 2007, Franklin District Council Dog Control Bylaw 2010, and the Dog Control Act 1996.

We respond to concerns such as:

  • Dogs attacking or threatening people, domestic animals, stock, poultry or property
  • Roaming dogs
  • Keeping unregistered dogs
  • Dog nuisance, such as loud and excessive barking or howling

Our animal control officers also respond to reports of stray stock obstructing public roads.

To report an issue or complaint about dog or stock control please contact us.

Concerns about the welfare of any animals in our district should be directed to Ministry for Primary Indistries (MPI) or the Waikato SPCA. See our Animal support websites page for their links.

Tuakau Office

The following services are also available from the Tuakau Office:

  • Payment of dog registration  
  • Applications for Selected and Farm Owner policy 
  • Hiring of cat traps
  • Dog related enquiries

For all animal control enquiries phone the Waikato District Council call centre on 0800 492 452. They will direct your query to the appropriate animal control officer.

Ngaruawahia Pound

The pound at 16 Brownlie Avenue, Ngaruawahia is open from 2.30 - 3.30pm, Monday to Friday. It is not open on public holidays.

If you are unsure of where this dog pound is, this map provides directions.

Pukekohe Pound

We have officially taken over management of the Pukekohe pound at 15 Austin Place, Pukekohe after the former contractor of the Auckland Council-owned facility ended its contract in early 2013. As well as operating the pound we have two Animal Control Officers based at our Tuakau office. 

The pound is open Monday to Friday from 1-4pm, and on Saturday and Sunday from 9-11am.


See here for more information about owning a dog